Forum Discussion
Hanne-ThereseRi
7 years agoCommunity Member
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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carlislemiller
Community Member
Hi Alyssa
Great work here and Rise is such a promising product.
I have an issue with Cover Photo. I have researched most places but cannot get a solution. I cropped the image to 1:3, file size is < 5 mb, added _NOPROCESS_ at the end of the file name. Rise has squashed and stretched the image when uploaded (please see attached).
What else can you suggest?
Thanks
hazelB
3 years agoStaff
Hi Carlisle! For cover photos, the best practice is to choose an image that uses a 16:9 width/height aspect ratio.