Forum Discussion

Hanne-ThereseRi's avatar
Hanne-ThereseRi
Community Member
7 years ago

Horrible quality when uploading images

I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.  ...
rise 360
AlyssaCarpenter's avatar
AlyssaCarpenter
Community Member
3 years ago

Hi, I'm experiencing the same issue again... Has there been any updates to image compression in the last 2 months? I wasn't having this issue before my maternity leave and now that I've been back this week, it seems like it's hit or miss whether my images get compressed again. I haven't been able to pinpoint why exactly. I use _NOPROCESS_ on all my files and the Image Center block exclusively in all my courses and generally favor jpegs.

  • AlyssaCarpenter's avatar
    AlyssaCarpenter
    Community Member
    3 years ago

    Also, my image files really aren't that big. Maybe 150KB is the biggest, so I don't understand why something so small needs to be compressed anyways. If there could be a way to turn off compression for images of a certain size or smaller, I think that would help a lot of people.

    • hazelB's avatar
      hazelB
      Staff
      3 years ago

      Hi Alyssa! So sorry to hear that the images still have low quality even if you used _NOPROCESS_ in all of your files. Would you be able to share those images with us by opening a case through this form?

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