Forum Discussion
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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Hi Articulate team!
I have encountered the same problem and discovered this thread and the workaround (with _NOPROCESS_ in the file name), which works great, so many thanks for this!
However, I still think that this is a problem that should be fixed after all these years, rather than just providing a workaround (which most people will never see – I've been noticing the bad image quality for a while now before finally stumbling upon this thread).
The solution seems straightforward: don't change the compression/format of uploaded PNG images to JPEG (which is for photos and will always perform badly on illustrations, screenshots, etc. which is what PNG is normally used for). So, just keeping the format of the original file would solve the issue, while still allowing Rise to optimise the file size.
Hope to see this fixed soon and wish you all a nice day!
Hi Yannick- I still cannot get my image to load clearer even with the add on into the name. It is in a PNG format and the title is "Capture_NOPROCESS_" I have tried the same with a .JPEG. What am I doing wrong?
