Forum Discussion
Horrible quality when uploading images
I agree. 2 years is a long time to figure out a compression algorithm, and for the response to remain "we are working on it". I imagine it just hasn't been a priority, and it won't be until the community vocalizes the need. So I just wanted to add another voice here. This needs to be prioritized and a ballpark time frame would be appropriate, if only to maintain credibility in the forum.
It's now been six years since this post and it's still a problem. I'm bringing it up again in the hopes it'll become a priority.
- AlyssaCarpenter3 months agoCommunity Member
Seriously!
- NiyedaSulive1273 months agoCommunity Member
you can fix it in two ways. You can add _NOPROCESS_ to the end of your png file name to stop Rise from reformatting, or, you can save you image as an SVG. both will work.
- AlyssaCarpenter3 months agoCommunity Member
I've been doing the _NOPROCESS_ option for over 3 years now and have found that it works sometimes and still looks bad for others. I still find that I have to be very conscious about the overall height and width of my images to get them looking well and still haven't been able to pinpoint exactly what Rise wants for clear images. I haven't tried SVG yet, but it doesn't look like it's a file type that Snagit (my main screengrab tool) offers, and for how many images I go through in a single course design, needing to convert files is a huge undertaking.
- AlyssaCarpenter3 months agoCommunity Member
Going back to the original poster, it's also very frustrating when the images look fine in the Rise editor and then pixelated after publishing. For the price of this product and its overall claim of its ease of use, and for how many people are constantly pitching in about this issue, I don't know why this hasn't been taken more seriously be their dev team.