Hotspots not working

Hi Lisa,

Could you perhaps upload two slides: the one that's working and one that's not? That way the community could take a look and maybe tease out what's different.

Actually, none of them are working the way I want.

More specifically, I find that I can click to layer 1, bit if I try to then go deeper and click a hotspot on layer 1 to go to layer 2, nothing happens. This recurs throught the presentation. I've checked setting, dimming, etc. Do I need a second trigger? Can I have a hotspot on layer 1 take me to layer 2 or do hotspots only work for one layer? Can't find anything in the doc.

Can't really upload a slide as the content is proprietary, so if I can't figure this out, I'll just change my slides.

Thanks for your help!

Lisa

Hi Lisa,

Perhaps you could upload a mockup, replacing proprietary items?

But in the meantime, take a look at the VERY quickly done attached. I have a few items on the base layer just so you can see they're carried over.

Let us know if that helps.

Thanks, Rebecca. I tried your approach, including a trigger to hide the layer once it's been viewed but that didn't work either. And I can't get the base layer to show, even though in preference I don't check off "Hide Base Layer."

Attached is a slide as an example. I appreciate your taking a look at this.

Lisa

Hi Lisa,

I just downloaded your story and I'm a bit confused, so hoping you can help me out.

The instructions say to click on different items on the dashboard to discover what you can do there. But you have this set up as a quiz, so just about everything I, the Learner, clicks on is incorrect. And, I'm not brought to a layer, I have to hit Submit.

Wouldn't you want this to simply be a slide where you could add hotspots that would bring Learners to different layers? See Slide 2, where I inserted a Hotspot over the Lotus Definition part of the dashboard (I think!) and a Lotus Definition layer.

So, I'm thinking you don't need a quiz here, you simply need hotspots...but I could be thinking wrong!

Also, from a Design perspective, it's very hard to see the dashboard. Would you be able to enlarge it and show different sections of if on different slides?

Thanks, Rebecca. I had originally created as a quiz then wanted it to be an free form interactivity.

But the others I am using were not originally quizzes and I'm still having a problem. I'll either try to recreate or scrap the hotspots as this is absorbing too much of my time, right now. I'll let you know if I can figure out what's going on across the project.

Good luck, Lisa!

A few months late but I was looking for a resolution to the same problem just five minutes ago when I came across the solution. Thought I would post it in case it's of help to someone else.

Make sure that hotspots are brought to the front of any images they are part of. The sizing box is still visible on the image but the actualy hotspot might be hidden behind, and not accessible in live mode.

I encountered a similar problem - whenever the hotspot caption layer appeared, the background of the base layer disappeared. I just figured out how to fix it: the caption layer had a filled background (white). Change the background to no fill fixed the issue. 

I'm glad that this conversation was able to help you, Neina. I appreciate you chiming in to share and welcome to E-Learning Heroes. 😊