Forum Discussion

SusanNabonne304's avatar
SusanNabonne304
Community Member
5 years ago

Hotspots (Some) Not Working On a Page When Published to Web

Help please...super tight deadline. Very strange situation where a couple of hotspots are not working when published but they work fine in preview and review 360. https://360.articulate.com/review/c...
storyline 360
MariaCS's avatar
MariaCS
Staff
5 years ago

Hi, Susan.

Thank you for sharing your .story file and the link to Review 360.

You mentioned that the hotspots worked in preview and Review 360, but not when published. Let me ask you a few questions to narrow down the issue:

  • Which way did you publish the file when it didn't work?
  • If it was for the web, did you experience the issue in a specific browser?
  • Which hotspots didn't work (or was it sporadic)?