How can i make product knowledge training interesting?!! HELP!

Hi Lucy,

What's the objective of this training course? Do learners need to memorize all the product information? Or do they just need to have a general overview of the products and what they do, and be able to reference more detailed information as needed? 

I would guess it's probably the latter, since it would be hard for them to memorize everything about 40+ products!

If that's the case, I would point out to your stakeholders that even if you put all that information in a course, it's highly unlikely everyone will be able to remember it all.

You could then suggest that it would be more beneficial to create a performance support course (that learners can reference as needed) or a shorter overview course with a job aid (a PDF for example) with all the information for reference.

Here are a couple articles that I think could be helpful:

• 10 Things You Could Create Instead of an E-Learning Course
• What To Do When Your Course Has Too Much Content
• Job Aid Design: Tips and Tricks

Hope that's helpful! Let me know if there's anything else I can do.