Forum Discussion

JohnCooper-be3c's avatar
JohnCooper-be3c
Community Member
10 months ago

How do I get rid of the "Upgrade to unlimited AI" pop-up

I'm furious. I tried AI Assistant and decided it's not for me. Now when I try to insert a text box I get a pop-up with a 'learn more' button and an 'upgrade' button. If I close it I don't get the cur...
storyline 360
JohnCooper-be3c's avatar
JohnCooper-be3c
Community Member
10 months ago

OK - I found the 'Text Box' button on the tool Bar so I've calmed down now. Please tell me how to get rid of the AI buttons on the toolbar..

  • KellyAuner's avatar
    KellyAuner
    Staff
    10 months ago

    Hi JohnCooper-be3c,

    Thanks for reaching out about this and sharing your feedback with our team. The account owner can email sales@articulate.com at any time to request that Articulate AI be disabled for their subscription or free trial. This will allow you to use Rise 360 and Storyline 360 without seeing any AI features or functionality. I've already opened a case on your behalf to get this process started. You'll be hearing from us shortly via email!

    • brymatulay's avatar
      brymatulay
      Community Member
      18 days ago

      I'm tired of seeing

      "Upgrade to unlimited AI" pop-up

      advertisement in my liscenced software. Please add a "Do Not Show Again" checkbox in this popup. 

      This is not the request as asking to remove the learn more button or AI features from the tool bar. I personally do not mind if the feature takes up a little space in toolbar. If we decide to purchase the AI package down the road, fine.

       

      No need to spam every so often as ya'll have been doing. Thanks!

      • Janina_Valles's avatar
        Janina_Valles
        Staff
        10 days ago

        Hi brymatulay!

        Thanks for bringing this to our attention!

        I understand how pop-ups can be distracting and interrupt your work. 
        Having a simple “Do Not Show Again” option would indeed make a big difference.

        I’ve shared your feedback with our product team. Thanks again letting us know about this!