Forum Discussion

XavierBourguign's avatar
XavierBourguign
Community Member
5 years ago

How do I stop Rise 360 from converting/processing my videos?

Hi, Does anyone know how to get Rise 360 to stop processing videos? I ask because our MP4 videos are encoded so we have the best quality for the least size possible and every time Rise 360 re-enco...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi Xavier,

Rise 360 compresses videos so they have smaller file sizes while maintaining quality, and there isn't a way to prevent that compression process from within Rise. Thank you for letting us know you need that option! 

  • EricSOTY's avatar
    EricSOTY
    Community Member
    3 years ago

    Sorry Alyssa, but this is not true. My original MP4 1080p videos become barely better than a 720p video.