Forum Discussion

ElaineMonahan-f's avatar
ElaineMonahan-f
Community Member
4 years ago

How to access old Rise courses in Rise 360

Hi There! I have a Rise module (created before 360) on the articulate website that I created under an old user name and password. I have upgraded to 360 and I want to update that module but I don't know how to access it. The 360 account is a different user and password

Is it possible to access somehow and edit it?

 

I appreciate the help.

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Elaine,

    How long is it since you created the course using the different account?

    Can you still log into that account?

  • Hi Ken:
    No, I can't sign into it. Since it was a yearly subscription, my access is denied.

  • Hi Eliane! I've started a Support case for you so we can help get you the content you need. You'll hear back from us soon!