Forum Discussion
ElaineMonahan-f
4 years agoCommunity Member
How to access old Rise courses in Rise 360
Hi There! I have a Rise module (created before 360) on the articulate website that I created under an old user name and password. I have upgraded to 360 and I want to update that module but I don't know how to access it. The 360 account is a different user and password
Is it possible to access somehow and edit it?
I appreciate the help.
- KarlMullerCommunity Member
Hi Elaine,
How long is it since you created the course using the different account?
Can you still log into that account?
- ElaineMonahan-fCommunity Member
Hi Ken:
No, I can't sign into it. Since it was a yearly subscription, my access is denied. Hi Eliane! I've started a Support case for you so we can help get you the content you need. You'll hear back from us soon!