Forum Discussion

MagnusvandeKamp's avatar
MagnusvandeKamp
Community Member
24 days ago

How to activate ALT texts in Rise360

Hey everyone,

I am having a little bit of difficulties with the ALT texts in Rise. I added ALT texts to the picture in my Rise module but i can't seem to figure out how to let the voice over read the ALT texts out loud. It only reads the text that is in the rise module. I tried using the Mac built in voice over as well as a chrome voice over extensions but i didn't have any success with both of them.

Please help!

Thanks
Magnus

3 Replies

    • MagnusvandeKamp's avatar
      MagnusvandeKamp
      Community Member

      Thanks! In the article it mentions the apple built in voice over programme which i tried, but it didn't work. Also, i have an apple macbook and all of the other programmes are for windows. Do you have an idea why it wouldn't work with the apple voiceover?

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Hello MagnusvandeKamp​

        I’m sorry you're running into this! I understand that you’re experiencing issues with ALT Text not being announced in your Rise 360 course, in both a browser-based reader (Chrome) and with VoiceOver. I know that's frustrating. Happy to learn more! 

         

        As a troubleshooting step, I'd like to suggest you use this Keyboard Shortcut Guide for VoiceOver to double-check that you're using the right shortcuts. 

        If you're still experiencing this behavior, we'd be happy to take a closer look at your setup and a screen recording of your test within a support case

        Looking forward to hearing from you!