Forum Discussion
How to Downgrade Account?
Hi, I am looking under billing. I was able to remove a team member and seat, but it still shows I have 2 seats. I want 1 seat since its just me. I did put in a ticket for support, but is there a self-service way to downgrade to 1 seat?
Thanks,
Jolene Mathew
Hi Jolene,
Welcome to the E-Learning Heroes community!✨
Great call on opening a case! While you can manage your team through the account management console, our customer success team can assist you in removing a seat. I see that you're working with my teammate, Naima. You're in great hands!
