Forum Discussion
Hi, Liesa.
How are you inserting the mp4 file? If it's through a link or if it's a web object, then Storyline won't show it in Preview mode, but you should be able to test it after publishing your project.
What error are you receiving after publishing?
- LiesaRock4 years agoCommunity Member
Hi, we’ll send a copy 😊
Discover how to manage your learning plan and find answers to the most frequently asked learning questions at R&D Learning support<https://kgcampus.sapjam.com/groups/fJy70Y8Ub1TQVQAvLEjWV7/overview
- LucyReilly4 years agoCommunity Member
Hi
I am following upon the query that Liesa Rock raised (see attached email).
I followed the instructions and added the URL link and changed the trigger to
[cid:image003.jpg@01D7B3BC.E71F9830]
When I publish this is the message I get when I click to view the video - the video does not play. However it did play when I tested it in the Player/resource section
[cid:image004.jpg@01D7B3BC.E71F9830]
Lucina Reilly
R&D Learning Manager
Written Standards and Compliance Learning
Global Quality Assurance
Pharma R&DGSK monitors email communications sent to and from GSK in order to protect GSK, our employees, customers, suppliers and business partners, from cyber threats and loss of GSK Information. GSK monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation.
- BeccaLevan4 years agoCommunity Member
Welcome to E-Learning Heroes, Lucy! ⭐️
I don't see that we received a follow-up from Liesa yet, so I don't have an update to share at this time.
Also, it looks like your attachments didn't go through when you replied by email. Could you try attaching them here? Then we will reach out shortly after with the next step!
- LiesaRock4 years agoCommunity Member
Hi,
I am working with Lucy, so was asking on her behalf.
Lucy, fyi - I think the attachments need to be made through the Heroes site vs in an email.
Discover how to manage your learning plan and find answers to the most frequently asked learning questions at R&D Learning support<https://kgcampus.sapjam.com/groups/fJy70Y8Ub1TQVQAvLEjWV7/overview