Hello Lucy and Liesa,
Thanks for sharing the error you are receiving. You mention that you're publishing the content, but are you uploading and viewing it in the environment it was published for?
If you view a Storyline 360 course on your local hard drive (or send it to others to view on their local hard drives), you'll encounter security restrictions from the computer, web browser, and network that can cause various features of the course to fail. To test your published content and share it with others, upload it to the environment it was published for.
Hi,
We were previewing in Storyline and also publishing and then opening the published version but we are not viewing in LMS, which will be where users access the eL module from.
Is this the issue? It is probably OK but we won't know until it is tested in LMS?
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