Forum Discussion
How to prevent screen reader users from clicking directly on video & de-syncing from timeline?
Thank you AaronBurgessAU​ , this solved it! By setting Video Tools / Options / Play Video: Automatic and then creating a trigger that basically causes a useless action when the user clicks the video (i.e. Set state of Dummy Rectangle to Normal when the user clicks Video) this prevents direct play/pause of the video when selecting the video with the keyboard. (Demonstrated in slide 1 of the attached .story file)
Interestingly (this might be a bug in Storyline) but clicking on the video with the mouse in the above configuration still pauses/plays the video, causing it to de-sync with the timeline. To workaround this, I created a 100% transparent blocker rectangle that prevents mouse clicking on the video. This, along with Aaron's solution above, seems to be a holistic solution (Demonstrated in slide 2 of the attached .story file as the Final Solution).
We recommend adjusting the video properties to play by a trigger and then set a trigger to play when the timeline starts. This will keep the video playing in sync with the timeline and will prevent the video from being selected via mouse or tab. No need for the hotspot mask.
Thanks so much Ron for your swift response and guidance. I actually need to make this fix today so this is a life saver! I'll try this technique and report back how it goes.
Glad I could help. It should work with no issues. If not, let me know, share your file, or submit a support ticket because something else could be going on.