Forum Discussion
How to prevent screen reader users from clicking directly on video & de-syncing from timeline?
Thank you AaronBurgessAU​ , this solved it! By setting Video Tools / Options / Play Video: Automatic and then creating a trigger that basically causes a useless action when the user clicks the video (i.e. Set state of Dummy Rectangle to Normal when the user clicks Video) this prevents direct play/pause of the video when selecting the video with the keyboard. (Demonstrated in slide 1 of the attached .story file)
Interestingly (this might be a bug in Storyline) but clicking on the video with the mouse in the above configuration still pauses/plays the video, causing it to de-sync with the timeline. To workaround this, I created a 100% transparent blocker rectangle that prevents mouse clicking on the video. This, along with Aaron's solution above, seems to be a holistic solution (Demonstrated in slide 2 of the attached .story file as the Final Solution).
Thanks so much Ron for your swift response and guidance. I actually need to make this fix today so this is a life saver! I'll try this technique and report back how it goes.
Glad I could help. It should work with no issues. If not, let me know, share your file, or submit a support ticket because something else could be going on.