Forum Discussion
How to set up collaboration
I created a number of Rise courses for a client. My client want to be a "collaborator" so she can make changes. I don't know how to set this up. My client sent me a screen shot with a "collaborator" feature, buy I don't see this on my Rise account. How can I solve this problem?
7 Replies
Your client needs a 360 account so they have access to Rise. At that point, you can invite the client as a collaborator. Without a subscription, they wouldn't have access to the Rise authoring.
Hi Al,
Collaboration is only available if both you and your client have Articulate 360 Teams type accounts.
If you have a Personal/Freelance type account, then the Collaboration functions are not available.
Thx for the clarification on the teams account :)
- Hi, I was able to invite people to be collaborators. I was able to see them when I am in Review 360. For some reason, they disappeared and I am not even able to find the menu that I used to enter their e-mail addresses to invite them again.
Can you please provide more information where to find the option to add collaborators? why they disappear after a while?Hi Katia! You can check out this article for the steps on how to add collaborators to your Rise course. Collaborators can remove themselves as a collaborator on your content. Is it possible that your collaborators have done this which would explain why they have disappeared as collaborators on your course?
If this is a recurring issue for you, kindly submit a support case using this form, and our customer support engineers will reach out to you directly to work with you on the issue. Thanks!
Thank you.
I am able to see the collaborator now. Not sure what had happened.
Next time if this happens again, I will contact you.Thank you,
Katia P. Tzolova
Underwriting Training Specialist; UW Training, Practices and Quality Assurance; Group Benefits
E Katia
