Forum Discussion

KarenOBrien-b10's avatar
KarenOBrien-b10
Community Member
4 years ago

How to transfer content back to original account

One of our employee's articulate licenses got removed a few weeks ago and all her Rise content was moved to my account temporarily. But now she has a new license and needs all that content to be transferred back to her account. Is there a way I can simply transfer all the content back to her account? The only way I can see is for me to manually transfer each course to her, individually, course-by-course. As she has hundreds of courses, this will take me hours if not days. Does anyone know if there is a simpler way to do this? 

Below is the view I have of her content (listed under my account). There doesn't seem to be any option to 'click a button' and transfer all content back to her account.

  • Hi Karen! You're right -- you'll have to transfer each course back into her account one-by-one by using this Send a Copy process. It sounds like having the option to send a full list of courses at one time would make life a lot easier, so I'll pass along that feature idea to my team!