Forum Discussion
How to uncheck "Prevent the user from clicking on the other layers"
I was Googling about this issue for I myself had stumbled upon it. It seems to me the problem lays in de layout. If I use a blanc layout for my layer, I can check and uncheck the 'prevent the user... other layers' option. When I use any other layer layout, that option is fixed. It doesn't matter if I use my older, newer, or even a completely form scratch created storyline file. Also: locally or cloud stored is also not a factor in this. Is this happening to more people? Or is this the normal way?
Hi JeroenLodder!
Sorry to hear you've also run into this setback!
We're currently tracking a bug in Storyline 360 related to this behavior. This bug causes:
- The 'Prevent the user from clicking on the other Layers' option becomes reselected on Feedback Layers presented as Layers. Even if the author has deselected the option box.
If you're comfortable sharing a copy of your .story file we'd be happy to confirm if you're being affected by the same issue, and suggest possible workarounds.
Feel free to upload your project file here in the discussion, or privately through a support case.
Hi StevenBenassi - I've been following this thread. Are there any developments with addressing this bug?
Hi JenniferGarc937! We’re aware of this bug and appreciate you flagging it. While it’s not prioritized for an upcoming release just yet, we’ll update this thread as soon as it’s on our roadmap. In the meantime, a quick workaround is to open the Feedback Master and either uncheck that option or switch to a layout where it’s already unchecked. Let us know if that helps!
