Forum Discussion
HTML5 text differences - viewed locally vs on server
Hi
I'm testing the new SL 360 and I've worked on a drag and drop interaction I completed in SL2 yesterday.
Testing the HTML5 output, the font on the player and the on-screen text changes to what...
Hi Christin :)
No worries...yes, it was the server mime types that were the problem. As soon as woff was added it worked and since then I've had no further issues.
I'm not sure why you'd have a problem with just Windows 10...I use Windows 7 at work and MacOS at home. Maybe someone else will have some insight.
Have you got a link we can test?
Nicola
Hi, Nicola -
Thanks for your response. It took a lot of researching on our end, but we think we figured it out. It seems our IT department had to adjust a setting that was blocking untrusted fonts. This was occurring only on Windows 10 machines that were running Internet Explorer 11 (running in enterprise mode). The team is currently addressing the issue machine-by-machine, but the fix is working, so that's good news. Their next step will be to get the fix deployed to the entire organization. Here's some additional info in case this can help others;
I should note that this was not a Storyline 360-only issue. Even our company website was displaying font strangely. It just happened that it was first detected when someone tried viewing a Storyline 360 course.
