Forum Discussion
HTML5 text differences - viewed locally vs on server
Hi
I'm testing the new SL 360 and I've worked on a drag and drop interaction I completed in SL2 yesterday.
Testing the HTML5 output, the font on the player and the on-screen text changes to what...
Good Afternoon,
I'm not sure if there are more recent forum posts regarding this issue but I have run into this problem as well. I published web content to place on a testing server and once I access the training material it displays the font in TNR instead of the expected font I see in review or storyline. I believe one of the known solutions was to check Internet Information Services. I checked IIS on the test box and I can see that the font I am looking for has been allowed (the extension .woff). I did try and modify the stylesheet in my content. While I was able to fix some of the font issues, I have inner slide content in my training material that was unchanged and I'm not sure how to fix that. Can anyone point in the direction of the latest solutions to these issues?
Hello Vernon!
I see that you've reached out to our Support Engineers and are working with my teammate, Mark! You're in great hands. We’ll continue the conversation in your support case!
I did reach out, and did not receive the help I needed over a year ago.
Hi Vernon,
Sorry to hear that you are still experiencing the behavior. I took a look at the support case and it looks like the last correspondence was from the support agent requesting for more information on the environment where you're hosting your courses. I let them know that you are still encountering the issue so they could continue troubleshooting it with you. Please be on the look out for an email from Mark!
