Forum Discussion

RachelBarry-456's avatar
RachelBarry-456
Community Member
7 years ago

Hyperlinks not working

I have added hyperlinks to text descriptions in an image carousel, however when I go to preview the course there is no option to click the linked text. Even when I right click on the link, there is ...
rise 360
LokeshSudarshan's avatar
LokeshSudarshan
Community Member
5 years ago

Hello Everyone!

I am still unable to open hyperlinks on Rise. These links are of documents on a SharePoint site, which are updated frequently so we can't provide them as attachments.

When I click on the hyperlink, it opens a new tab and closes immediately. But when I copy the URL and paste it in a new tab, I am able to view/download the documents.

CNavarro's avatar
CNavarro
Former Staff
5 years ago

Hi Lokesh, sorry to hear that you are having problems with the SharePoint hyperlinks. We would want to dig deeper into this. Can you send us the Share link of your course here? Our support engineers are ready to help.