Forum Discussion
Hyperlinks only work with mouse not with touch
Hi, since the last update the hyperlinks only work with mouse click. On a touchscreen nothing happens when touching them. Until it wasn´t a problem.
Since we are working a lot with these I d...
Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0).
In this update, we have implemented a fix for:
- Hyperlinks didn't work on touchscreen devices.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions on Update 87, please let us know in this thread or privately in a support case.
Have a great day!
Hi Ben,
Happy to look into this for you!
I did a quick test using a simple slide with a hyperlink on my iOS mobile device and the hyperlink was able to respond to a tap on the screen. Here's the link that I used for testing.
I'd like to ask a few questions to help clarify your experience:
- Which device did you test the course on?
- Is the issue browser-specific?
- Does downgrading to the previous version of Storyline 360 correct the behavior?
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!
