Forum Discussion

KiyomiNojima's avatar
KiyomiNojima
Community Member
4 years ago

I can't upload my storyline file to Review 360

I would like to upload the storyline file translated into Japanese to "Review 360" and share the link to my co-worker, but the file will be closed automatically while I am working. .. Normally, it ...
Review 360
RenGomez's avatar
RenGomez
Staff
4 years ago

Hi Kiyomi,

Thanks for reaching out and sharing your experience. Is it possible that you're using the fonts below?

  • MS 明朝/ MS Mincho
  • MS P 明朝 / MS PMincho

If so, you could be running into a bug we have reported where using this font will cause crashing issues when publishing/previewing. 

If not, I recommend sharing your .story file with our Support Team, and they can lend a hand with troubleshooting it!