Forum Discussion
I don't want a Storyline block embedded into Rise to pop out when I click on it.
Just thought I'd give you a quick update: I contacted support about this issue, because as I said above it wasn't doing this a few weeks ago, and I haven't changed any settings in Rise or Storyline that may have affected it. They have escalated the issue because they have had multiple reports of similar issues and think this was caused by something in the December update. Hopefully they can find out what it is and resolve it quickly because this is not expected behaviour for Storyline blocks.
In regards to landscape orientation that you mentioned above, I read that it was better to have an aspect ratio of 16:9 (960x540) for Storyline blocks. Because our courses are mainly viewed on desktops and tablets we are sticking with what looks best on those devices, we just want it to function correctly on mobile. Up until this point our Storyline blocks have worked well on mobile with these slide dimensions.
The screenshots I provided show the course in our LMS, so it is exactly how learners will view the course. We have no control over where that exit button sits but again it shouldn't be causing these issues. Hopefully Articulate can fix whatever has caused this or provide a solution.