Forum Discussion
Icons not available
Hello, whenever i try to create some e-learning content with markers, the preview of the marker-icons is not available in my storyline. Does anybode else have this problem? Thanks, KR
Hi Lena1Post!
Sorry to hear the Marker drop-down list is not populating in Storyline!
It's possible your network is blocking access to the endpoints needed to generate thumbnail previews in Storyline. Please ask your network admin to add all of the domains listed in this article, to your organization's 'allowlist'. However, if you're still experiencing this behavior after those steps, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!