Forum Discussion

KarenTurner-c60's avatar
KarenTurner-c60
Community Member
4 years ago

Illustration library

Has anyone noticed there are practically no illustrations available in the 360 illustration library? 

Has been working fine until this morning and now basic searches like 'phone' or 'mail' return the 'no record' response.

Help!!! Have a deadline

  • Hello Karen!

    Sorry for the trouble! We are also seeing intermittent performance issues when searching the content library for images, illustrations, and videos. We are working with our providers to resolve this! I'll let you know as soon as this is resolved. 

    You can select Subscribe to Updates on https://articulatestatus.com to receive notifications when the Content Library is fully back up and running. 

  • Hi everyone!

    I wanted to jump into this discussion to share that the Content Library 360 illustrations, images, and videos are now loading as expected. We’ll continue to monitor performance for any recurring issues. Thank you so much for being patient!