Forum Discussion
Image animations disappeared from the main working screen
This afternoon most of the images and graphics (speech bubbles etc.) that are animated have disappeared from the working main page, but when I preview them. All the images are there. But I cannot se...
Hi Lauren,
Thanks for reaching out!
I'm sorry to hear you're experiencing this issue with graphics and images disappearing. I'd like to ask you a few clarifying questions to help troubleshoot.
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- It appears that the Incorrect layer is selected in the first screenshot you shared. Is this issue only happening on this specific layer?
I'd like to take a look at your file to investigate what's going on. You can upload it here or share it with our team privately in a support case. We'll delete it from our systems once troubleshooting is complete.