Forum Discussion
Image compression in Rise
Is there any chance of Articulate changing the image compression algorithm in Rise? My banner looks hideous, even though in my source file it is clean and clear. (I love the clever workarounds posted here, but I cannot use GIF, as my banner has both a photo and icons. I also am not going to replace a banner image over and over in the published output in dozens of Rise courses that will use this banner image.) Whether I upload the image in PNG or JPEG format, too many artifacts are highly evident. Can Articulate please modify the Rise image compression algorithm to ensure better image quality?
Hi Rebecca!
We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
If this doesn't help please let us know and you can share the file with us privately by opening up a case to investigate further