Forum Discussion
Image compression in Rise
Hi
I'm having an issue with what appears to be an auto compression being applied to images I'm uploading to Rise. It seems to be most obvious in images with text, as the text gets quite badly ali...
The work around didn't work for my images.
Hi Karen! To confirm, did you add include the underscore in _NOPROCESS_ to the file name of your image? For example, if your image's file name is Cat.jpg, when you add _NOPROCESS_, it should now read as Cat_NOPROCESS_.jpg. If you have done that and you are still having problems with the image, feel free to open a case here. Our support engineers are ready to help.
Thanks! I was putting it at the beginning of the image name.
Thanks,