Forum Discussion
Image link in Rise
Why is it not possible to add a link to an image in Rise? This seems like a basic feature.
- JCBlanchardCommunity Member
I know I can appply a hyperlink to text in the description, but it would be nice to be able to apply the hyperlink to an image, in any type of image block. Seems like something fairly straightforward!
Thanks Wileen for chiming in. 😊
As a workaround for now, try using a Storyline block. Here's an example I mocked up with a Storyline slide that has an image hyperlinking to a website.
One of the things I love about 360 is how the integration of our tools makes it really easy to come up with outside-of-the-box ideas. I hope that's a solution that folks can use!
- JenniferGildeaCommunity Member
I tried this - creating an image in Storyline and adding a hyperlink to go to a link outside of the course. I needed about 10 of them, so to start with, this was a very kludgy solution. I found it behaved very inconsistently when I published and ran with SuccessFactors LMS. While most of the links worked, every time I tested the course, one or two of the links (they were different every time I published) just sat and attempted to load, but never did. There's no consistent reason for this that I could point to Storyline or SuccessFactors for the root cause, as they all used the exact same methodology, and the modules that didn't work changed every time the course was published.
I finally scrapped that methodology (many hours of work wasted) and ended up switching to using an image with text on the side and adding the hyperlink to the text. Not as pretty for the user experience, but it was effective.
Hi there, Jennifer. I'm sorry that workaround was clunky for you. I realize you've spent all the time you want to spend on it, but please know if anything isn't working the way it should with Storyline blocks, we're happy to have a closer look.
Thanks for letting us know what you did instead.
- TyanaOwings-374Community Member
Did you build this in Articulate and then import into Rise? Newer to Rise, and trying to figure out how to hyperlink an image I have.
- CormacCullen-31Community Member
Everything in Rise seems to involve a workaround... it's so limited.
- JuliaMaysCommunity Member
Four....years....three years of being strung along only to be told it's not coming. I am in awe at the lack of meaningful responsiveness from the development team. While I value tremendously the creativity and imagination of this community of designers, it seems like half the posts are about designing work arounds for basic features this software should have out of the box.
Years ago, a "helpful" suggestion from Staff was usually a work around for a young and promising product, with confidence that the product was evolving and these issues would be addressed. Now, a "helpful" suggestion from Staff means "wait four or five years and we might get around to looking at it a bit before telling you it's 'not on our roadmap.'" Basically, if it doesn't already exist, good luck asking. But meanwhile, look at how accessible we are! Confidence in "adding it to our feature request list" is shot. Just say no.
I am also breathless with dismay that, years into this thread discussion/request, a member of Staff came to the group to ask why we might need/want clickable image links in Rise...and expected the customer to take time out busy schedules to provide specific examples. This is such a basic, obvious feature...I can't tell if they were stalling for more time or if the developers truly don't understand the business their customers are in.
This week, our team formally opened discussions about sunsetting Articulate as our primary design suite and demoting it to a basic solution for occasional use, rather than a creative one for innovative learning.
Four years....
- JonnyKowal-fb0eCommunity Member
Hi Julia,
That's precisely what we were doing. Our roadmap was to invest in many new licenses but now we've decided to keep to one and invest elsewhere. Shame as this really has potential if the basic functions had been comprehensively designed out. There are at least a dozen missing unfortunately, including image links. What about knowledge checks that allow users to generate guesses without being told they're wrong or right after and just use as a discovery based primer for the feedback content that follows.. We feel basic pedagogical approaches are not being acknowledged by this authoring platform.
The hard pill to swallow is that this really could be great, but just isn't adapting to multiple customer needs simultaneously - and we're talking about the basic stuff here.
- JuliaMaysCommunity Member
Hi Jonny,
I completely agree. The list is long, and some of it is just plain silly. Being able to add a thumbnail over a Rise video. Being able to adjust the compression amount on imported videos. Basic Knowledge Check controls that allow us to match the response options to the nature of what we're trying to teach. Let's not even get started on the request for the Morph transition....
In the end, it comes down to time. If I'm spending more time compensating for Articulate's shortcomings than I am designing product, I'm losing productivity. I spent over an hour yesterday compensating for blurry videos imported from crystal clear original files. Pulling individual, renamed videos out of the Storyline output file, matching them to the original video file, renaming that original file to the new rename, and then overwriting the video inside the Storyline output file...just to undo the consequences of video compression that I can't control.
A few weeks ago, I had to pull twelve individual videos into Vyond, drop a screenshot still pic in as a single first frame of the video, re-render that video and then replace the original video in Rise...all to get a thumbnail shot...a feature that already exists in Storyline.
Storyline blocks are not the blanket answer to missing basic features, either. They can be cumbersome, don't always quite play nicely with the LMS, and again...I'm wrangling two software packages to produce one result when I shouldn't be.
I just can't swallow the "not on our roadmap" response anymore.
- SanjuThapa-b5a0Community Member
It was always pretty shocking/insulting when the staff asks US why we need a certain feature. Are they not an eLearning company??? I believe this is just a stalling tactic. Shady how silent the staff have been on this thread considering the demand for this BASIC 'feature'.
I asked this 9 MONTHS ago, crickets.
"What is the rational for ignoring this basic 'feature' request?"I am already getting a new laptop soon with Adobe products on it. I plan to do the same thing, MAYBE use Articulate here and there, but not as the primary authoring tool.
Then again I don't think a subscription expense for this out-of-date product (Articulate) is worth it, will probably just dump Articulate company-wide. - JCBlanchardCommunity Member
Julia Mays
I am also breathless with dismay that, years into this thread discussion/request, a member of Staff came to the group to ask why we might need/want clickable image links in Rise...and expected the customer to take time out busy schedules to provide specific examples. This is such a basic, obvious feature...I can't tell if they were stalling for more time or if the developers truly don't understand the business their customers are in.
You are right! Insulting to have to explain why we might need image links!
- KristyWake-b48fCommunity Member
+2, This is such a basic principal; and as you can see from all the posts, a very needed feature. I'm surprised this thread started nearly a year ago and the problem still exists.
Thanks, Kristy and Ina. I've updated the customer impact on our report for this feature. We'll update you here if this feature makes our roadmap!
- JCBlanchardCommunity Member
It's been over a year since I originally posted about this issue and it is still not resolved. It's nice to have new features in Rise, but it would be great if you could address the simple fixes that many people need.
I hope everyone that posted on this topic submitted a feature request!
- HarryCarterCommunity Member
Excuse my sharpness but..."We'll let you know IF"??? How many people does it take to convince that it's an entry level and needed feature? It can't be a matter of IF.
- JCBlanchardCommunity Member
This technique has been talked about before, but it's a bandaid solution. I need the flexibility to add a link to any image, wether in an image block, quote, grid, accordion, etc.
One problem I find with the Storyline Block is the extra spacing between it and the text. There is no way to make the image appear as to be part of the text because it is not possible to get rid of that spacing.
Why is it so difficult to implement this? If you could at least explain why it takes so much time to implement or fix basic features that many people ask for, it might be less frustrating for us.
In the past 3 years, I have submitted 3 issues pertaining to Rise 360.
- Add hyperlink to images (2017)
- Unable to modify text formatting of hyperlink (2017)
- Change bullet color in Rise to match the color of text (2018)
None of them have been resolved.
- MartinIwinskiCommunity Member
I agree. I am trying to see if I can upload a splash screen to an eLearning and have people click on that image to launch the course... no-can-do with the current version of Rise :(
- MartinIwinskiCommunity Member
Hi Katie,
I'd like to set up a custom image and link to a) an area within the Rise course or b) an external hyperlink. The only option in Rise is to have a picture and click to enlarge it or not. This is pretty limited and I believe a pretty big oversight.
I think being able to link from images should be a basic function in Rise.
Thanks for following up!
- JCBlanchardCommunity Member
Hi Katie,
I totally agree with Martin. Are you going to add this as a feature request or should we do it?
Thanks.