Forum Discussion
LucianaPiazza
7 months agoStaff
Hi Hannah!
Happy to pop in and help you! Christi was assisted by our colleague Darwin in her case. This is what he recommended in case others come across this thread in the future:
For initial troubleshooting, I’d recommend republishing your Rise 360 course. If the issue persists, I’d suggest recreating the Microlearning course and see if it yields a different result.
Great call opening a support case as well! Please let Robert know if republishing does the trick. We'll continue the conversation over there.
Have a great afternoon!