Forum Discussion
Hi Luciana-
Thanks for the reply. I actually have been trying to republish the course with no success. I followed the directions on this article sent to me by support team and that did not help either: https://access.articulate.com/support/article/Articulate-Storyline-360-How-to-Fix-Unexpected-or-Erratic-Behavior
I have discovered that it is an issue that my computer is having with Articulate as other members of my team have been able to publish successfully and I was able to publish as well on an older computer. So I do need more recommendations regarding Articulate and set up/installation on my computer, though it is working to use and everything looks fine from the development end. Publishing is the issue. It seems to be the same issue as christi describes above.
Hi Hannah,
I can see that my colleague Robert is already working with you regarding your concern. I let him know that you're still experiencing the issue so he can continue checking to see why the behavior is isolated to your machine. You're in good hands, and we'll continue the conversation in the support case!