Forum Discussion

MaraBerkun's avatar
MaraBerkun
Community Member
6 years ago

Images not loading

I'm having an issue with images not loading for some users in Storyline using Chrome Version 85.0.4183.102 and 85.0.4183.121. Chrome is the preferred browser for our LMS. When they try Microsoft Edg...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hey Mara and welcome to E-Learning Heroes. 😊 

Thanks for reaching out and sharing what your users are experiencing in your project file.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Articulate1Info's avatar
Articulate1Info
Community Member
5 years ago

I have a similar situation with a Presenter course. I know this is an old post but what was the resolution to the original issue?

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hello InfoPros 1!

    It looks like it might've been an issue within the LMS for Mara. Are the images not loading when publishing the course or previewing the course?

    If it's when publishing the course, can you provide more information as to where you're hosting the course?