Hi there, I'm struggling to upload images today. I've tried a variety of file sizes, and even the text + image option, but nothing. Is anyone else experiencing this? Is there a Rise site we can follow along to see outages? Thank you!

It seems as if the issue has been resolved.

We're also having a similar issue right now

I am also having this issue! So glad I'm not the only one experiencing this.

Images not uploading | Articulate

CourtneyForget
Community Member
2 months ago
It's still not loading over here - 4:00 pm EST
AmyBurvall
Community Member
2 months ago
We are having issues with some types of images, but not all - there is no error message but the upload just freezes
EricSantos
Staff
2 months ago
Hello everyone,

Earlier, we experienced issues with users having difficulty uploading custom images and videos in Rise 360. We sincerely apologize for the disruption. We understand how important these tools are to you.

I’m happy to share that everything is back up and running normally now. If you’re still experiencing any issues, please let us know. We’re here to help.
CourtneyForget
Community Member
2 months ago
Update: I'm able to add images in Microsoft Edge. Chrome isn't responding.
CourtneyForget
Community Member
2 months ago
Update: 5:00 pm EST it's back up and running in Chrome
- EricSantos
  Staff
  2 months ago
  Thanks for the update, CourtneyForget! I'm glad everything's back to normal now.
  If you encounter a browser-related issue again, please ensure you're running the latest browser version. If the problem persists, we'd be happy to help explore other possible causes.