Forum Discussion

PSlowey's avatar
PSlowey
Community Member
10 months ago
Solved

Images with Animations Flickering

Does anyone know why some images or text boxes that have fade animations applied are flickering slightly as they fade out? Not sure why some images are doing this in an animation and others are not. ...
advice
  • EricSantos's avatar
    EricSantos
    9 months ago

    Hello, everyone! 🎉

    I have some great news to share. We just released another update for Storyline 360. In Build 3.96.33815.0, we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Objects with exit animations flickered when they were listed before audio on the timeline.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

HoneyTurner's avatar
HoneyTurner
Community Member
10 months ago

I've been experiencing the flicker too, affecting the last couple updates of Storyline. However, I was able to narrow down the trigger and recreate predictably. 

I've submitted my sample file to Support with case number 00973950

In the meantime, if you want to attempt a manual fix, ensure that the end of any exit animations does not align with the start of an audio track (text to speech or sound file).

  • DavidLaMontagne's avatar
    DavidLaMontagne
    Community Member
    10 months ago

    Can confirm.  Moved the shape on my timeline a frame earlier than the audio started and flicker disappeared!

    • KellyAuner's avatar
      KellyAuner
      Staff
      10 months ago

      Hi DavidLaMontagne,

      I'm glad this did the trick for you! Please don't hesitate to reach out with any questions if you need help.