Forum Discussion

DanielMartin375's avatar
DanielMartin375
Community Member
8 years ago

Import SCORM to edit it?

Good afternoon, I wanted to know if there is a way to import exported SCORM to edit them. And if there's not, is it in the works? Otherwise we would have to create a separate folder in RISE for al...
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StonePagamentos's avatar
StonePagamentos
Community Member
6 years ago

Hi, Ashley

Is it possible to retrieve old courses in a trial account?

I had one wiht my personal e-mail and lost it as the trial ended and as a consequence, lost all my courses. I have them in my pc files, but cannot make any changes.

Or can I "send" them to my new team account?

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Hi there, Stone Pagamentos SA. When your trial (or subscription) ends, we keep your data for 6 months. If it's been less than 6 months since your personal trial ended, here's how you can transfer your content:

    • Replace yourself on your team subscription with the personal email. When you remove the work email from the seat, choose to "Do nothing" with the work content. It will be there when you add the work email back to the team.
    • Log out, and then log in with your personal email, and check to make sure your content is still there.
    • Log out, and log back in with your work email to manage the team. Remove the personal email from the team.
    • You'll be prompted to transfer the personal content to another user. Select your work email (the admin), and your content will be transferred to the work email. The work email will also now occupy the seat on your team.