Forum Discussion
Import Storyline file into Rise.com
Hey I just made storyline 360 slides. To make a course, can I import them directly into Rise.com? I just created a rise.com account. Do i need to go from storyline 360 to Rise 360 then to Rise.com o...
Hi, Sara!
Thanks for reaching out and I'm sorry you're experiencing this issue. I'm happy to help troubleshoot and have a few clarifying questions to start.
- First, I want to confirm that you inserted your Storyline course into your Rise 360 project by using Storyline blocks. Is that correct?
- Next, it sounds like you can view the Storyline block in edit mode, but not when previewing or publishing the course. What are you seeing instead? Have you tried viewing the course in a different browser?
- Is this only happening with one Storyline file that you're importing into Rise 360?
Can you please take a screenshot or screen recording of what you're seeing? You can upload that here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
Yes I inserted using storyline blocks, yes I see it in edit mode but not preview and yes only one file as this is the first time I've tried this. However, I did discover if I publish to review, it shows up there. And this morning it is now showing in preview. Maybe have just been a hiccup. I think I'm good for now. Thank you for responding.
Hi Sara!
Thanks for following up and sharing the feedback! So glad to hear your Storyline 360 blocks are working as intended!
If you run into any trouble moving forward please let us know!
