Forum Discussion
Importing Engage Interaction into Storyline - Remove Grey Screen
Hello,
It's been awhile since I imported an Engage interaction into Storyline. When I preview the Engage interaction in Review 360 it opens with a grey screen with a play icon. The interaction do...
Hi there, Amanda. So sorry you're running into that!
Does this view only appear in Chrome? We're currently looking into an issue where Engage interactions in Storyline 360 show a play button in Chrome, regardless of what media gets added.
If that isn't a match, I'd love to troubleshoot your .story file with your permission. You can send it privately to me by using this link. I'll delete it after taking a thorough look!
