Forum Discussion

SarahBennett-72's avatar
SarahBennett-72
Community Member
9 months ago

Incompatibility with LMS

I have been successfully publishing my Rise courses to our hospital's LMS for the past few months. The course format is the same for each course so I have not changed the fundamental structure in Ris...
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JoeFrancis's avatar
JoeFrancis
Community Member
9 months ago

2 things: what versions/editions of SCORM does your LMS support, and have you tried your course on SCORM Cloud to see if it's a course issue or an LMS issue?

  • SarahBennett-72's avatar
    SarahBennett-72
    Community Member
    9 months ago

    Our LMS supports 1.2.

    I just tried it on SCORM Cloud and it works on there so it seems like this is an LMS issue? If so, it would be great if there was a way to reconfigure our courses to fit the LMS. Other people in the hospital tend to use Easygenerator so I wonder what the difference is since they're not running into these issues.

    • JoeFrancis's avatar
      JoeFrancis
      Community Member
      9 months ago

      That sounds like it is an LMS issue. The Level I Trauma Center I used to work for 10 years ago was running an ancient LMS which could only handle SCORM 1.2 content IF the course was packaged as a SWF -- forget about SCORM 2004. But it handled AICC like a champ! 😆. Once we upgraded to something more modern, the problem went away.

      It sounds like your LMS team may need to bring the LMS' vendor tech support into the loop, since the course runs fine on the Gold Standard, SCORM Cloud.