Forum Discussion
Inconsistent font in flipcards in Rise
Apparently its not a bug but a development choice. I've now raised suggestions to make this editable - both for buttons and flip cards. Marking this as resolved now. Thanks all.
Hi JoCousins-4f348!
Sorry to hear you've run into this setback!
We're currently tracking a bug in Rise 360, which causes Flashcard default text size to behave inconsistently. When inserting a new Flashcard Block, the font size is set to 14. However, when increasing/decreasing the value, the size change appears more significant. I'll include your voice in the bug report so we can notify you as soon as a fix is in place! In the meantime, as a workaround, we suggest changing the default text size before making any edits.
Also, in Google Chrome, I tested this behavior within Tabbed Interactions but was unable to replicate the same issue. It would be helpful to see a screen recording of how it looks on your end. Feel free to share that here in the discussion or privately through a support case.
Looking forward to hearing from you!
Well here is one example of text looking different. The Challenge yourself is a Statement D block which is styled as Heading 2 so I would expect this to be using the heading font I set in the style. The text below is a paragraph block styled as normal and 17 px. Below it is a button block and the text is also styled normal and 17 px. Yet these two look very different.
The button block uses the Heading font for the text and the button, I believe its a bug. Especially noticeable if you place a continue button below, the fonts are inconsistent between button block buttons and continue buttons.
Thanks PhilFoss I'll raise as a ticket then
Hi JoCousins-4f348,
Great call opening a support case! I see that you're working with my colleague Woojin. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great day!
So, is this a bug in the system? I had a flashcard block from last year with the correct font, size and left alignment. When I update text on the flip side of the card the font changes size and aligns center. It is ugly. Is there a fix for this bug yet?
Here is a screenshot...
One on the right is correct
Hi CarlNieweld,
Thanks for reaching out and including a screenshot!
This is the intended design, but we appreciate you expressing your concerns. I've submitted your feedback to our developers as they continue to track this request. We'll let you know here if anything changes!
Hi Kelly,
I am not sure I understand. There are two different fonts, line spacing, and alignment. I don't think that is the intended design??? If so, which one is the intended design? How do I fix it, so they are consistent?
Thank you!
example of different font alignment on flashcards. On a previous project (4-5 years ago), I solved the issue by recreating the text in PPT, saving it as a jpg and uploading it to the flashcard as an image. I was really hoping it'd been resolved by now.
Hi AmyEdmonds-4240!
I’m sorry to hear that you’re having issues with your Rise course. I’ve created a support ticket for you so one of our Customer Engineers can take a closer look at what’s happening.
They should be emailing you shortly!
