Forum Discussion
Inconsistent Middle Vertical Alignment when Using Variables
I've been experiencing this problem since the past few updates. When using a variable as part of the text on a shape, using the middle alignment does not always middle align the variable as expect...
Hi Vic!
Happy to help!
You mentioned the behavior is intermittent and separate from the use of Variables. Are you noticing the misalignment during preview within Storyline 360, or after it's been published?
It would be helpful to see a copy of the .story file that's giving you trouble. Do you mind uploading a copy here in the discussion or privately through a support case? We'll delete it from our system as soon as we're finished testing!
Hi StevenBenassi . Thanks for your reply. It happens in preview, publishing to Review 360 and publishing to SCORM.
I'm waiting to hear from our client to OK sending you the story file.
I've had three or four separate support cases for this exact problem over the last few years. Unfortunately this bug is intermittent and you haven't yet been able to replicate it on your end. It does appear as a problem regularly in these forums though. Republishing can fix it but it can take many tries.
Hello Vic! That is helpful to know that it is happening in multiple environments! Like Steven mentioned, seeing the .story file would be helpful since it is intermittent and you're right, it is an issue that has been mentioned before by other users. If you'd like our team to sign an NDA, we are happy to do that too.
