Forum Discussion
Insert Block Templates failing again
Hi folks! I'm sorry for the trouble. We've determined 2 scenarios cause this behavior:
- double-clicking to insert the block template
- inserting multiple block templates in very fast succession
We're working to see if we can build a fail-safe into the templates feature so you don't get stuck. I'll keep you posted. For now, using the invisible delete and inserting templates more slowly will help.
Hi Crystal,
While the two scenarios you mention may consistently cause the insertion of a Block Template to fail, in my experience those are most certainly not the only two failure scenarios.
As mentioned in a previous post, our organization exclusively uses Block Templates to create our courses.
I work in Rise on average 7 hours per day, and use the insert Block Template function hundreds of times every day.
Based on using this function thousands of times per week, and while exercising utmost caution to avoid these two scenarios from occurring, I still get multiple failures.
So there is yet another condition causing Block Template insertion failures. From my end it is completely random and follows no pattern whatsoever.