Forum Discussion
ChristinaMyers
4 years agoCommunity Member
Insert Characters
I upgraded to the most recent version of Articulate and now I cannot insert characters - either photographic or illustrated - into my storyline project. There is only an option to download, which er...
MariaCS
4 years agoStaff
Hi, Christina.
Thank you for reaching out!
I'm sorry to hear you're experiencing errors when downloading characters. What is the error that you receive?
If you are still having problems after adding all the endpoints in this article to your allow list, I encourage you to open a support case with our engineers so we can see what's going on.