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EjuanaMitchell's avatar
EjuanaMitchell
Community Member
13 years ago

Inserted mp4 video pauses when clicked

I inserted several video files into my course. When I preview a slide with a video, clicking on the section of the slide containing the video causes the video to pause. Clicking again causes the video to resume. I found that behavior when I accidentally clicked on the video.

Is this normal behavior? I don't see any way to prevent that from happening. I included the layer seekbar to control the video.

Thanks!

18 Replies

  • Hi there, I don't know who may need this, but this is what I do to solve the issue.

    1. Select the video
    2. Click on Options
    3. Change the Play video options from "Automatically" to "When Triggered".
    4. Set a trigger similar to " Play Media [Video_Name] when Timeline [Starts] on [This slide].



    That does the trick all the time. 

  • This is very helpful @Luis Espinoza thank you! 

    Works for me too!

    Now removing all my transparent shapes from my course! :)

  • HI, I am having the video stopping when clicked issue on slide 1.4. I tried putting a shape that I put at 100% transparency as suggested in the comments, but that didn't work. I saw another suggestion to go to options when video is selected but I couldn't see options as an option.

    Could anyone help? I want them to click on a certain spot (the card in his hand) towards the end of the clip, but if  you click outside the spot the video restarts. Can anyone help?

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Rachel!

      Sorry to hear you've also hit a snag with a video restarting when a learner clicks outside of a hotspot. I'd be happy to help with that!

      Following the workaround steps Luis shared resolves this issue. After selecting the video file from the timeline, I navigated to the top ribbon where the 'Video Tools/Options' tab appears. After clicking that, I was able to set the 'Play Video' option to 'When triggered'. I then built a new trigger to play media when the timeline starts on this slide.

      Also, I've attached a revised copy of your file for your reference. Please let me know if you have any more questions!