Forum Discussion
Inserted video - seekbar not working properly in chrome
I have a video inserted into a course. If a user clicks on (or moves) the video seek-bar the video just jumps back to the beginning of the video. This is a problem as it is a longish video so we wou...
Ren, thanks so much for your quick reply.
Yes you are correct with regards to the issue.
The conundrum is that the seekbar controls of the video work on both of my systems in four different browsers (Chrome, Firefox, Edge, IE. I can't recreate the issue the user is having on my system so I can't test the result of any changes I may make to the file. The user is a client so I can't ask her to test on our behalf. She has screen shared with me and she is definitely accessing the module correctly and trying to move the seekbar on the video with no impact. I have asked her to run the module in the other three browsers.
How else can I test?