Forum Discussion
ElaineTerrell-6
18 days agoCommunity Member
Interaction works on desktop but fails on iPad. Help!
I have a slide with 6 interaction triggers on the page. Each is set to jump to a specific slide. These triggers all work as expected when using a desktop computer. However, when using an iPad (either...
JoseTansengco
16 days agoStaff
Hi ElaineTerrell-6,
Sorry to hear that you ran into this snag. I'd like to ask a few questions to clarify your experience:
- Are you viewing your courses on a recent-generation iPad? If so, do you have the latest iOS installed?
- Could you test your course on other mobile devices, such as Android devices and iPhones to see if the same behavior occurs?
- If your course is hosted on an LMS, test it in SCORM Cloud to see if you encounter the same behavior. Can you replicate the issue when the course is hosted in SCORM Cloud?
If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can request a copy of your course for testing.