Forum Discussion
Invalid or corrupt project - HELP!
Hi Glen,
Thanks for sharing the additional information here. In regards to working on the files, are the users downloading them to a local drive and then opening them or are they opening them directly from the network drive? If it's the latter - that could be the root cause of the problem and associated corruption. You'll find more information about that here. Unfortunately, if the file is already corrupted the "import" into a new project may not fix all the associated issues.
If you continue to experience difficulty with a particular project or all your projects, it may also be worth checking to see that there isn't some additional back up/versioning happening to the network drive or a shared folder and to see if you could conduct the repair of Storyline. Also, we're always happy to take a look at a particular file. You can share it here in the forums by using the paper clip icon or connect directly with our support team.