Forum Discussion
iOS device Issue
We experienced the below issue for iOS device as follows:
On iOS device, the screen reader (VoiceOver) starts reading the content from top to bottom in one go when any layer popup opens. This cannot be controlled as it is part of the published files framework/template.
Can you please look into this issue and help us fixing the same.
21 Replies
Hello Lauren,
Any update on this issue..
Hello Prajakta!
Thanks for checking in! I don't have an update on this software bug. When I do, I'll be sure to update you in this discussion.
Hi Lauren,
Thanks for the confirmation.
looking forward to your support in fixing this issue
Hello Lauren,
Any update on this issue..
Hi Prajakta,
We do not have an update at this time. This is still an open issue that our team is looking into and this conversation is attached so that we can share any updates with you here.
Hello Leslie McKerchie,
We are struggling with this issue for so long please help us to resolve this issue.
Any update on this issue.
Hello Leslie McKerchie,
We are struggling with this issue for so long please help us to resolve this issue.
Any update on this issue.
Hello Leslie,
Any update on this issue..
Any update on this issue..
Any update..
This sounds different from a basic Focus Order problem. I'd test the layer on the published course with VoiceOver and check whether the same behavior occurs on both a normal slide layer and a master-slide layer.
I'd also record the iOS, browser, and Storyline versions. If VoiceOver consistently reads the entire layer when it opens despite the expected setup, that may need to be treated as product behavior rather than something to fix by repeatedly changing Focus Order.
Resource:
How to Test eLearning with a Screen Reader
Practical steps for testing a published course with a screen reader.
