Forum Discussion
Is Articulate 360 down? Getting {"name":"AxiosError"}
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
Error message: {"name":"AxiosError"} Can you please help to solve the issue?
Hello ZulmaVidal,
Sorry to hear that you're having trouble accessing Articulate 360. We're not experiencing any service outages right now so there's a chance the issue is isolated to your network or organization. Please try the following troubleshooting steps to see if they help:
- Use a different browser to access Articulate 360
- Clear your browser's cache
- Ensure your organization has access to all of the endpoints listed here.
I just tested all of our online services right now and I was able to access all of them, so if you're still unable to access Articulate 360 after performing the troubleshooting steps above, open a case with our support team here to connect with a support engineer for further assistance. Let us know how it goes!