Forum Discussion
Is Articulate 360 down? Getting {"name":"AxiosError"}
Getting booted and asked to sign back in. When attempting to do so getting {"name":"AxiosError"} on a blank screen.
Error message: {"name":"AxiosError"} Can you please help to solve the issue?
Hello ZulmaVidal,
Sorry to hear that you're having trouble accessing Articulate 360. We're not experiencing any service outages right now so there's a chance the issue is isolated to your network or organization. Please try the following troubleshooting steps to see if they help:
- Use a different browser to access Articulate 360
- Clear your browser's cache
- Ensure your organization has access to all of the endpoints listed here.
I just tested all of our online services right now and I was able to access all of them, so if you're still unable to access Articulate 360 after performing the troubleshooting steps above, open a case with our support team here to connect with a support engineer for further assistance. Let us know how it goes!
